We would rather you stay because the product earns it. If a paid AIMeetingNotes plan is not right for you, this policy gives you a clear, simple way back: a 14-day refund on paid plans, handled through our payment partners.

The 14-Day Refund Promise

If you buy a Starter, Pro or Business plan and change your mind within 14 days of the purchase (or of a renewal charge), contact us and we will refund that payment in full. The promise covers the current paid term; earlier terms that have already been used in full are not refundable. Yearly plans are covered on the same terms — the 14 days run from the charge date, not from the end of the year you paid for.

The Free Plan Is Never Charged

The free plan costs $0 and requires no card, so there is nothing to refund and nothing that can be charged by accident. If you ever see a charge you believe came from us while on the free plan, contact support immediately and we will investigate it as a priority.

How to Request a Refund

Email [email protected] from the address used at checkout, or use the contact form, and tell us you would like a refund under this policy. Payments are processed by our payment partners, Paddle and Lemon Squeezy, as merchant of record, so the refund itself is issued through the partner that handled your payment, back to your original payment method.

Timing and What Happens Next

We aim to confirm refund requests within a couple of working days. Once the payment partner processes the refund, the money typically returns within the timeframe your bank or card issuer takes for refunds — that part is in their hands, not ours. When a refund completes, the account returns to the free plan; your existing meetings and notes remain accessible within free-plan limits.

Fair Use of This Policy

This policy exists for people who genuinely tried the product and found it was not for them. If we see clear abuse — for example, repeated purchase-and-refund cycles used to consume large volumes of processing for free — we may decline further refunds for that account. Honest mistakes and genuine changes of mind are always covered.