This policy explains, in plain language, what personal information AIMeetingNotes collects, why we collect it, who it is shared with, and the choices you have. If anything here is unclear, contact us at [email protected] and we will explain it like people, not lawyers.

Information We Collect

We collect the information you give us directly: your name and email address when you create an account, the meeting recordings you upload, and any messages you send us through the support bot, contact form or email. We also receive basic technical information automatically, such as your browser type and how the site was used, which helps us keep the service working and understand which pages are useful. Payment details for paid plans are collected by our payment partners, Paddle and Lemon Squeezy — card numbers never pass through our own systems.

How We Use Your Information

We use your information to run the service you signed up for: processing your recordings into transcripts, summaries and action items; maintaining your meeting history; managing your plan and minute allowance; answering your support messages; and sending essential account emails such as password resets and receipts. We do not sell your personal information, and we do not use your meeting content for advertising.

Your Recordings and Transcripts

Your recordings and the content generated from them are yours. They are processed by the AI services described in the AI Processing section below solely to produce your results. Other users cannot see your meetings. You can delete any meeting at any time, and free-plan history is automatically removed after 3 months as described on the Pricing page.

AI Processing and Service Providers

To transcribe and summarise meetings, recordings and text are processed by third-party AI and infrastructure providers acting on our instructions — including speech-to-text services, language-model services, and our hosting and payment partners. Each provider receives only what it needs for its task. We choose providers whose terms do not permit them to use customer content to train their general models.

Your Rights and Choices

You can access and correct your account information from your account pages. You can delete individual meetings whenever you like, and you may ask us to delete your account and associated personal data entirely by writing to [email protected]. You can opt out of any non-essential email with one click. Depending on where you live, you may have additional rights over your data under local law, and we will honour reasonable requests made under them.

Changes to This Policy

If we change this policy in a way that matters, we will note the change on this page and, for significant changes, let account holders know by email. The version published here is always the current one. This policy was last updated in November 2026.