Contact AIMeetingNotes
Need a hand with your account, a meeting that misbehaved, or a billing question? There are three ways to reach the AIMeetingNotes team, and all of them land with real people on a small team — the same people who build the product.
Start With the Support Bot
The fastest first step is the AIMeetingNotes Support bot on this site. It answers from our own help content — pricing, plans, how uploads work, free-plan limits — and it handles spelling generously, in English or Roman Urdu. If the bot cannot help, choose the option to talk to a person: your message is saved for the team and we pick it up from there.
Use the Contact Form
For anything longer or more detailed, use the contact form on this page. Tell us what you were trying to do, what happened instead, and the email address on your account. Screenshots of an error help more than anything else you can send. Form messages go to the same queue as bot hand-offs, so there is no wrong door.
Email Us
You can also write to us directly at [email protected]. Email suits billing questions (include the email used at checkout, never card details) and anything you would rather keep in your own inbox. Please never send passwords or payment card numbers — we will never ask for them.
What to Expect
We are a small team, not a 24-hour call centre, and we would rather set that expectation honestly. We read every message and reply as quickly as we can, normally within a couple of working days, sooner for anything that blocks your work. Billing refunds follow the 14-day policy on our Refund Policy page and are processed through our payment partners.
Frequently asked questions
[email protected]. You can also reach us faster for quick questions through the support bot on this site, or in more detail through the contact form.
Yes. Our support bot replies in the language you write in, including Roman Urdu, and the team reads Roman Urdu messages by email and form as well.
Tell us the meeting title, roughly when you uploaded it, and what went wrong — a failed upload, a poor transcript or a missing summary. That is enough for us to find it and take a look.